Mediacom Cable Box Not Working

No support at mediacom laissez faire approach attitude is not acceptable.

Mediacom cable box not working.

If the remote is still not functioning correctly press the chan button on the front of the receiver. We pride ourselves in giving you the best connected in home experience. Mediacom s hd cable boxes allow you to view programming offered by mediacom in high definition. I already dm d and read all the customer support links and still no service.

D check the front of the digital adapter to see if the green light is on and blinking. Allow the cable box 5 10 minutes to fully reset. Make sure that the outlet is not controlled by a switch that gets turned on and off. Liz renninger renningerliz reported 4 hours ago.

Resetting the box can help solve these issues. Answer center covid 19 alerts. Jeanlupoli mediacomsupport i have been waiting for 3 days for the technician s promised return with more cable. Routefifty it isn t just speed data that should be collected but also reliability and stability.

If device does not turn off then change the batteries in the remote control. If this did not correct the problem proceed to the next step. If it is not on check to make sure the power plug was plugged. Service that simply works together.

Click for an outage callback. Next use the remote control to turn off the tv or cable box. If the channel changes there is a problem with the remote control. Click on the links below to access additional information about your mediacom services.

First press the cable button on the remote to make sure it is in cable mode. We have mediacom and the speeds are generally fine when the system is actually working. Leave the cable box alone and don t touch any buttons on the remote until it s finished loading. It is possible however that you may run into problems while using one of these boxes.

The callback service is only available from 8am to 7 30pm cst. Delivering you services on one platform from one company and equipped with the latest technology so you get the most out of your tv internet phone. Manually turn on the tv or cable box by pressing the power button on the front panel. Problems can include image freezing and sound issues.

When should we call you. Enter your zip code to find the mediacom office closest to you. As soon as agent is. Plug the other end into a working electrical outlet or power strip.

Back to top check. Our technicians are working on resolving the issue. New customer welcome guide. As your cable box restarts the lights on the display will blink or it will say boot you may also see a loading bar or icon on your tv screen while the box restarts.

Mediacom serves customers in over 1 500 communities in 22 states.